No Such Thing As A Free Lunch

There should be a day of the week that begins with R, so that day could be called R___day Rants. Like Wordless Wednesdays, Thankful Tuesday or was it Thursday? But in the absence of such a day, here is Tuesday's Tantrum!

The phone company is trying my patience. In September, I realized that I had not received a phone bill in several months. So I went online to check. It shows a credit of $81 from March, then nothing since. I have had a credit balance of $81 for six months. Red flag - can't they run a simple report that would show them who has the exact same balance for over several months?

I remember a few months ago, there was an article in the paper about a gal who received a phone bill here on Maui, that was several hundred dollars. She complained enough that the paper wrote about it. She thought it was unfair and stated that it created a hardship for her. But in the end she had to pay it because she incurred the charges. I don't know if the article said it, or if I thought it, but I remember thinking she should have checked with the phone company if she didn't get a bill, so it's partly her fault. Nothing is free.

So in September, I called the phone company and told them I hadn't gotten a bill. They did not know what to do with me. Finally, after almost an hour of telling and re-telling my story, I was told that someone would call me back. So I left my cellphone number...

...and when I got home, there was a message on my home phone - AAAHHH! The caller said that the problem would be taken care of, and if I had any questions, call the billing department back. That was on 9/11/07. Today is 10/9/07, and they still have not figured this out. So I called again, same story over and over, and I'm again told that someone will call me back. The guy who called me back today said it would be taken care of. I asked him to call me when it is taken care of.

How odd that I can't seem to get the phone company to charge me for my phone service. This just proves that not being able to pay is just as frustrating as having to pay too much. Not that anyone ever wondered about that...

Read More...

Summary only...